Jack gets connected for Christmas

An East Lancashire supported living service is innovatively using assistive technology to improve the life of one of the people they support with declining mental and physical health.

Jack (not his real name), who is 70, has been given a new lease of life by connecting him to family living at the other end of the country with an electronic tablet.

Team Leader Leona Scott explained: “It all started when staff and family saw that Jack became alert, responsive and animated when his family, who live in the South, made video calls to other relatives when they visited.”

“This got us all thinking how great it would be if we could set up a tablet for Jack to stay connected with his family. As a result of using a tablet to engage with family members, he can now identify and name relations he has not seen for years. His attention and verbal communications have also improved.”

The plan now is to set up a new tablet in time for Christmas day. Working together with the family, the aim is that on Christmas day all his family will surprise him with their video calls.

Pictured setting up the tablet for Jack are support workers Elizabeth Noblet (left) and Victoria Walsh from Parklands Court in Clayton-le-Moors.

Leona added: “I spoke to Jack’s sister this morning to update her on the progress of this journey together and she is absolutely over the moon. It’s a simple but great example of how technology used imaginatively can make such a positive difference to the lives of people like Jack.”